Help Center

Delivery times vary based on your location and the shipping method selected. Typically, orders are processed within 1-2 business days and delivered within 5-7 business days. International deliveries may take longer. You will receive a tracking number once your order has shipped.

Yes, Gorilla Sportswear ships worldwide. Shipping fees and delivery times vary depending on the destination. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number on our website or the carrier's website to monitor your shipment's progress.

If you receive a damaged or incorrect item, please contact our customer service team within 48 hours of receiving your order. We will arrange for a replacement or provide other suitable options.

We accept major credit cards, including Visa, MasterCard, and American Express, as well as PayPal and other secure payment options.

Yes, we use industry-standard encryption technologies to ensure your payment information is secure. Your privacy and security are our top priorities.

Currently, we accept one form of payment per order. If you have a gift card or promotional code, you can apply it during checkout along with your primary payment method.

Payments can be declined for various reasons, such as incorrect billing information or insufficient funds. Please verify your details and try again. If the issue persists, contact your bank or our customer service team for assistance.

We offer a 30-day return policy on all items. Products must be in their original condition, unworn, and with all tags attached. Please refer to our Return & Refund Policy for more details.

To initiate a return or exchange, contact our customer service team with your order number and reason for return. We will provide you with instructions on how to proceed.

Once we receive and inspect your returned item, we will process your refund within 5-7 business days. The refund will be issued to your original payment method.

If your order hasn't been processed, we may be able to assist with changes or cancellations. Please contact us as soon as possible for assistance.

Browse our products, select the desired items, and add them to your cart. Proceed to checkout, enter your shipping and payment information, and confirm your order.

No, you can place an order as a guest. However, creating an account allows you to track orders, save shipping information, and enjoy a faster checkout process.

During checkout, enter your discount code in the designated field and click 'Apply.' The discount will be reflected in your order total.

If you experience any issues during checkout, please contact our customer service team for assistance. We are here to help ensure a smooth shopping experience.