Shipping Policy
Order Processing
- Processing Time: Orders are processed within 1-2 business days after payment confirmation. Orders placed after 5 PM PST on Fridays or during weekends and holidays will be processed on the next business day.
Shipping Methods and Delivery Times
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Domestic Shipping (United States):
- Standard Shipping: Delivery within 5-7 business days.
- Expedited Shipping: Delivery within 2-3 business days.
- Overnight Shipping: Next business day delivery.
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International Shipping:
- Standard International Shipping: Delivery within 10-15 business days, depending on the destination.
- Expedited International Shipping: Delivery within 5-7 business days.
Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs processing and local postal services.
Shipping Rates
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Domestic Shipping:
- Standard Shipping: $5.99 for orders under $50. Free for orders over $50.
- Expedited Shipping: $15.99 flat rate.
- Overnight Shipping: $29.99 flat rate.
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International Shipping:
- Standard International Shipping: $19.99 flat rate.
- Expedited International Shipping: $39.99 flat rate.
Additional customs duties, taxes, and fees may apply for international orders and are the responsibility of the customer.
Order Tracking
- Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your shipment's progress through our website or the carrier's tracking portal.
Shipping Restrictions
- We currently do not ship to P.O. Boxes or APO/FPO addresses.
- Certain products may have shipping restrictions due to local laws and regulations. If your order is affected, we will contact you promptly.
Lost or Damaged Packages
- If your package is lost or arrives damaged, please contact our customer service team within 48 hours of delivery. We will work with the carrier to resolve the issue and arrange for a replacement or refund as appropriate.
Contact Us
- For any questions or concerns regarding our shipping policy, please contact us at:
- Phone: +1 (310) 972-1185
- Email: gorillawear45@gmail.com
- Address: 14032 Doty Avenue, 310, Hawthorne, California 90250, United States